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Support

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FAQ's

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General FAQ's (Microphone)

How do I connect the microphone to a computer?

Thronmax mics are plug and play – powered by USB, so just plug it into any USB port on your computer or device to start using right away.

Computer has no sound after being connected?

The Microphone may become the primary speaker output. You can change the speaker output in your computer settings or connect headphones to the 3.5mm socket to hear back.

Microphone doesn't work?

Open your computer’s audio menu and verify that the microphone is the selected sound source.

Can I use with headphones?

Sure, there is a 3.5mm audio jack on all mics which allows listening in real-time with zero latency.

Are Thronmax mics compatible with Windows and MAC?

Yes, they are. Thronmax microphones support Windows 7/8/10, Mac, PS4 and Linux.

Do these microphones need an external power source or recording device?

You don’t need to connect the microphone to an external power source or recording device. USB ports embedded in your computer or other devices are enough to power the mic.

Can Thronmax microphones work on an iPad with an adapter?

No, Thronmax microphones are not compatible with iPad’s.

Do they come with the stand shown in the pictures?

Yes, they come with the stand that you see in the pictures.

Are the stands detachable?

Yes, they are easily detachable.

Can I attach the mics onto a mic stand/boom arm?

Yes, you may detach the microphones from their stand and attach to another mic stand or boom arm. Thronmax microphones support all mic stands with universal 5/8”-27 threaded screw.

Are they USB 2.0 or 3.0?

They are USB 2.0 Type C.

Can I use them for gaming? or are they only for recording?

Sure! Thronmax microphones are great for gaming. The primary use of the microphones is to record vocals or analogue/live audio, so you can also use them for streaming during games.

Do these mics work on Twitch?

Yes, they work great and are well suited to Twitch streaming.

Can these microphones be used for recording musical instruments?

Yes, they can!

Are these microphones suitable for an interview/conference call?

Yes, Thronmax microphones have a variety of recording patterns that also make them suitable for interviews and conference calls.

Can I use these microphones with my PS4?

Yes, simply plug and play!

Can I use these microphones with my Xbox?

No, unfortunately they do not support Xbox.

Can I use these microphones for video calls on Skype?

Sure, they can be used for any kind of calls with any kind of software.

Do the microphones come with any audio software?

They do not come with any software as the microphones are true plug & play, without the need for any driver or software installation. However, they also work with 3rd party software without any problem. Almost all major recording software can be used with our mics.

Do the microphones support OBS Studio?

Yes, they do.

Do the microphones support Audacity software?

Yes, they do.

Thronmax MDrill One

What’s the best way to speak into the microphone?

The MDrill One is a side-address microphone. For the best audio quality, please speak into the side of the mic, not the top.

Can I use the MDrill One with a Boom Arm stand?

Yes, a universal mounting screw is located on the base of the microphone and supports all universal mic stands (standard 5/8” threading).

Is it USB 2.0 or 3.0?

It’s USB 2.0.

Why does the mode button stay red, even when pushed?

Please check the USB lead is not faulty.

Is the stand detachable?

Yes, the mic can be separated from the stand.

What’s the type and length of the USB cable?

The cable is a 3-metre braided USB type C cable.

How do I switch the pattern?

Cycle through the 4 different patterns by pressing the button with M (Mode) printing on.

What is VERTIGAIN® Technology?

VERTIGAIN® is the name of the innovative grill design. The shape of the grill enables the sound waves to reach the condensers without being scattered by any microphone mesh, commonly found in many regular microphones. According to our test and measurements, our new approach results in higher recording performance compared to the other digital microphones.

Are the grilles aluminium? Or some kind of metal?

Yes, they are produced from die-cast aluminium metal and are very tough.

Does it have RGB lights?

Yes, the MDrill One is equipped with 7-color LED mood lighting at the bottom that can be matched to your setup.

Thronmax Pulse

Can I use the Pulse with a Boom Arm stand?

Yes, a universal mounting screw is located on the base of the stand adapter and can be attached to universal mic stands.

Is it USB 2.0 or 3.0?

It’s USB 2.0.

Is the stand detachable?

Yes, the mic can be separated from the stand.

What’s the type and length of the USB cable?

The cable is a 2-metre braided USB type C cable.

Thronmax Dome Plus

Can I use the Dome Plus with a Boom Arm stand?

Yes, a universal mounting screw is located on the base of the stand adapter and can be attached to universal mic stands.

Is it USB 2.0 or 3.0?

It’s USB 2.0.

Is the stand detachable?

Yes, the mic can be separated from the stand.

What’s the type and length of the USB cable?

The cable is a 2-metre braided USB type C cable.

Thronmax Caster Boom Arm

Which microphones can I use the Caster Boom Arm with?

The Caster is designed for all Thronmax microphones, as well as other mics with standard 5/8″ threading (adaptor for 3/8″ is included). It’s also compatible with all standard shock mounts.

How does the built-in cable design work?

The built-in cable feeds directly through the arm which means there’s no loose wires and the end attachments hang out so you can simply plug into and connect from both sides.