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Warranty

1. WARRANTY PERIOD

Thronmax warrants its hardware products against defects in materials and workmanship arising from normal use of the product.

1 year limited warranty from the date of original retail purchase, provided the purchase was made from an authorised Thronmax dealer.

2. WARRANTY LIMITATIONS

The warranty is void if any of the following occurs:
• The malfunction and damage caused by incorrect use
• Mishandling, disassembly or if the product suffers excessive wear
• Unauthorised repairs or alteration by any parties not authorised by Thronmax
• If any serial number has been removed or defaced
• Not being able to present a purchase receipt

3. EXTENDED WARRANTY

In addition to the 1 year warranty as standard, you can register your product for an additional 12 months warranty. This additional 12 months can only be activated upon product registration at www.thronmax.co.uk/register.
(Please note, the extended warranty must be activated within the first year of purchase.)

4. MAKING A WARRANTY CLAIM

If during the warranty period you submit a claim, Thronmax will, at its option:
(i) Repair the Thronmax product using new or previously used parts that are equivalent to new in performance and reliability, or
(ii) Replace the Thronmax product with the same model formed from new and/or previously used parts that are equivalent to new in performance and reliability, or
(iii) Replace the Thronmax product with an equivalent model, should the model originally purchased be no longer available.

When a product or part is replaced, or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes Thronmax’s property. This warranty does not include transportation costs that may be incurred because of the need for service.

A replacement part, product or a repaired Thronmax product assumes the remaining warranty of the original Thronmax product or ninety (90) days from the date of replacement or repair – whichever provides longer coverage for you.

 

Address: TrueTech Distribution Ltd. Unit 5, Rivermead South, Rivermead Industrial Estate, Chelmsford, Essex, CM1 1PD